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FAQs

All apartments are inner city, close to supermarkets, restaurants and cafes, and the “Rail walking trail”, and playgrounds.

Just two or three minutes drive, or you can walk uphill to the crater lakes.

Check in is after 3:00 PM Central Standard Time (SA is 30 minutes behind Victoria Time).

On the day of your arrival we will contact you at 3:00 PM with your check in code. There is no key. We are pleased to offer “contactless” check in.

Check out is prior to 10:00 AM SA time.

Sorry, we are unable to offer late Check out. We have to prepare the apartment for the next guest.

Yes, we have unlimited free Wifi, some apartments have smart TVs.

Yes, there is free parking. Most apartments have garages.

Sorry, no due to allergies other guests may have.

All apartments are single story, ground floor and not in an apartment block.

All sheets and towels are provided. All apartments have a full complement of pots and pans, plates, two tea towels. All apartments have full kitchen and laundry. 

We provide a small quantity of tea, coffee, sugar, salt and pepper, cooking oil, dishwasher liquid and dishwasher detergent. shampoo, conditioner and soap, washing powder.

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